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QA Engineer/ Project Manager

Tootle

Job Type

Full-time

Workspace

On-Site

About the Role

We are seeking a dynamic individual to join our team as a Mid-Level Quality Assurance Engineer and Project Manager. In this hybrid role, you will ensure the quality of our software products through comprehensive testing while simultaneously managing project lifecycles to deliver high-quality solutions on time. This position demands a proactive professional who can balance technical testing responsibilities with leadership and coordination tasks.

Requirements

Responsibilities :

  • Quality Assurance:

    • Develop and implement effective test plans and strategies to ensure smooth product releases.

    • Perform both manual and automated testing to identify issues in the platform's functionalities.

    • Document, report, and track defects using tools such as Jira or Trello. Collaborate closely with developers to resolve issues.

    • Conduct regression tests to ensure code changes do not affect existing functionalities. Perform load and performance testing when necessary.

    • Test API endpoints to ensure smooth interaction between backend services.

    • Work closely with product managers, developers, and the support team to identify issues, prioritize fixes, and ensure on-time delivery of product updates.

    • Analyze customer feedback for recurring issues and ensure they are addressed in subsequent releases.

    • Maintain and update QA documentation, including test cases and processes, to support efficient testing cycles.

    • Create and maintain comprehensive project documentation, including integration specifications, user manuals, and technical documentation

    Project Management:

    • Plan, coordinate, and oversee project lifecycles from initiation to delivery.

    • Define project objectives, deliverables, and timelines in collaboration with stakeholders.

    • Lead cross-functional teams, ensuring alignment and smooth communication across QA, development, and design teams.

    • Identify and manage project risks, implementing mitigation strategies as needed.

    • Facilitate sprint planning, stand-ups, and retrospectives to maintain Agile workflows.

    • Ensure timely and clear communication of project progress, challenges, and outcomes to stakeholders and management.

    • Track and report on project KPIs, ensuring alignment with company goals.

    • Document and manage project requirements, ensuring clarity and traceability throughout the project lifecycle.

Requirements:

  • Bachelor’s degree in Computer Science, IT, or a related field.

  • 2-3 years of experience in software testing (manual and automated).

  • 1+ years of experience in project management or leading software development projects.

  • Strong knowledge of QA methodologies, tools, and processes.

  • Familiarity with project management tools (e.g., Jira, Trello, Slack) and Agile/Scrum methodologies.

  • Proficiency in testing tools such as Selenium, Cypress, and Postman.

  • Solid understanding of software development processes and version control systems (e.g., Git).

  • Excellent communication, organizational, and leadership skills.

  • Ability to manage multiple priorities and work effectively in a collaborative team environment.

Preferred Skills:

  • Experience in testing mobile applications.

  • Knowledge of CI/CD pipelines and DevOps practices.

  • Basic understanding of SQL queries for data validation.

  • Exposure to Agile/Scrum methodologies 

About the Company

ZAPP, founded in July 2020, is a technology-driven company that revolutionizes urban logistics through the TOOTLE app. Our platform enables ride-sharing services aiming to make daily commutes easier and more accessible for everyone. Swift & on-demand package delivery with just a tap of a button, connecting thousands of users across the city.

Our mission is to simplify logistics, mobility, and e-commerce solutions through innovation, making them more user-friendly, reliable, convenient, and secure. By doing so, we aim to enhance the lives of our customers while creating new opportunities for our rider & delivery partners. We strive to build a seamless, interconnected ecosystem that benefits all stakeholders – from customers, riders & delivery partners to businesses and communities – fostering growth, efficiency & sustainability.

Why work with us:
Opportunities for career growth and development with hands-on experience.
A collaborative and innovative work environment.
Employee discounts on our ride sharing and delivery services.

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